Design process activities
Problem solve, together

FigJam is an online whiteboard for the end-to-end design process.

Illustration showing cursors for a variety of team members collaborating, including product manager, marketer, designer, engineer, copywriter, and visitorIllustration showing cursors for a variety of team members collaborating, including product manager, marketer, designer, engineer, copywriter, and visitor

From mess to finesse

Whether you are kicking off a project, workshopping ideas, or ideating on design solutions, FigJam makes it easy to bring contributors into every part of the process.

Open and inclusive

FigJam is simple and intuitive—making it easy for anyone to contribute ideas.

Organized and efficient

Stay on the same page with all of your design artifacts in a single source of truth.

Designed for better outcomes

Great design needs everyone. Make space for capturing feedback and insights throughout the process.

Stripe case study
Plan and facilitate collaborative, cross-functional design sprints

FigJam board with a team doing a warm up exercise labeled “What's your Starbucks order?”. Several members of the team have drawn illustrations of their coffee order.FigJam board with a team doing a warm up exercise labeled “What's your Starbucks order?”. Several members of the team have drawn illustrations of their coffee order.
FigJam board with a team doing a warm up exercise labeled “What's your Starbucks order?”. Several members of the team have drawn illustrations of their coffee order.FigJam board with a team doing a warm up exercise labeled “What's your Starbucks order?”. Several members of the team have drawn illustrations of their coffee order.

Warm up

Stripe jumpstarts sprints with a playful icebreaker to get everyone using FigJam and talking with one another.
FigJam file named “Design Sprint” in the Stripe organization showing an agenda, an outline for “goals for this sprint”, and some placeholder content under the label “treasure trove”.FigJam file named “Design Sprint” in the Stripe organization showing an agenda, an outline for “goals for this sprint”, and some placeholder content under the label “treasure trove”.

Brainstorm

Their FigJam file has “sections” based on the agenda along with prompts to encourage discussion and keep attendees solution-focused.
FigJam file with sticky notes organized under “Notes, thoughts, and how-might-we’s”, “@andrew - user feedback on Radar”, and “@alex - fraud incidence response”FigJam file with sticky notes organized under “Notes, thoughts, and how-might-we’s”, “@andrew - user feedback on Radar”, and “@alex - fraud incidence response”

Source new ideas

The open canvas makes it easy for the editorial team to spin up swarms to collect new content ideas.
Learn how to facilitate sprints
FigJam is simple enough for anyone outside the design org to jump in and contribute but advanced enough to customize. It is an easy malleable canvas.
Ryan Ma, Product Designer

Netflix case study
Map out user journeys for your entire team to learn from

FigJam board titled “User Journey Mapping” with three people collaborating on a diagram. The file shows in the Netflix organization.FigJam board titled “User Journey Mapping” with three people collaborating on a diagram. The file shows in the Netflix organization.
FigJam board titled “User Journey Mapping” with three people collaborating on a diagram. The file shows in the Netflix organization.FigJam board titled “User Journey Mapping” with three people collaborating on a diagram. The file shows in the Netflix organization.

Work efficiently

Out-of-the box shapes and connectors that snap to the grid make it easy to visually communicate your thoughts.

Improve visibility

At the top of the FigJam file is a diagram of the design process, noting the status of the project so all stakeholders are up to date.

Create clarity

Colors and shapes help to denote user types and interactions, making it easier to digest intricate user journey maps at a glance.
Learn about journey mapping
Using FigJam simplifies communication around large projects and educates other teams on all the stages of the design process.
Emily Loper, Growth Product Designer